Define the locale and the task
Name the audience, language, region and customer action.
Read this step →Language / a practical field guide
Make multilingual content usable
A localisation brief for business websites, forms and customer messages across languages and scripts.
Start with the decisions that matter
Build a terminology sheet
List product names, approved translations, abbreviations and terms that must remain unchanged.
Read this step →Review the layout with real text
Test longer labels, line wrapping, font coverage and relevant writing direction.
Read this step →A concrete example
A translated form has a longer submit label that wraps badly on mobile. The team adjusts the component and asks a fluent reviewer to complete the whole form. It also checks the error message and confirmation email, which were missed in the first translation pass.
Turn the guide into an action plan
Use the worksheet to record evidence, open questions and the next person responsible. Check only the items you have actually reviewed. Download a text copy or print your working notes.
Open the language worksheet →